root index.php internal server error

[sjbt]

The home page, index.php in the root directory, returns a 500 Internal Server Error.

If I got directly to other pages (url../pages/xyz.php) they display find. I've searched different posts. The page with id 1 is intact but has been renamed. Config.php is correct and the file, index.php, matches exactly the  ones on other working sites.

Any ideas of anything I can check to see what the problem is here?



 

[ruebenwurzel]

Hello,

you don't need to call the index.php in the root. The user who types the url in the browser gots redirected to a page in the pages directory wich is the first one in your pages overview in WB admin. So both index.php (in the root of WB and in the pages dir) are only system files from WB and no pages files.

One thing what we probably should add to our help pages is that a page never should be named "index" when you create a page in WB admin. If you do this, the system file index.php in the pages directory gots overwritten with a page file index.php wich causes errors btw. brakes the whole WB page.

Matthias

[sjbt]

Then the problem isn't with the index.php page at all. I have a "coming soon" sort of page up as index.html right now - til the wb is ready to go live. When I remove that and just use the url, I still get an Internal Server error. But if I go to specific pages as .../pages/xyz.php it works fine.

Index.php must be hitting an error and doing what it's supposed to: "die"   Is there a way to make it show errors when it hits them so I know exactly where the problem is?

Thanks

[ruebenwurzel]

Hello,

you can try to replace the index.php in root an pages dir with the original ones from wb package. If this doesn't solve your issue please check and double check the pathes in config.php.

Did your issue occur with all pages or only with special pages?
Have you possibly enabled intro page without creating one?

A little bit more infos, example links or screenshoots would be very helpfull.

Matthias

[lanesharon]

But if I go to specific pages as .../pages/xyz.php it works fine.

If you built that coming soon page through WB, and cannot get to it using http://yoursite.com, then try this - http://yoursite.com/pages/your-menu-title-for-that-page.php