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Author Topic: Unable to add new WB pages to my website  (Read 1241 times)
D. Peeters

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« on: March 24, 2011, 10:08:55 PM »
I am building a website for a client, but I cannot add pages...
The PHP version is 4.4.9 / 5.2.17 (both don't work) + safe mode is off.

I hope you guys can help me smiley

Thanks in advance!
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PurpleEdge

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« Reply #1 on: March 25, 2011, 04:08:06 AM »
I think we'll need a few more details Huh
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Argos
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« Reply #2 on: March 26, 2011, 01:07:44 PM »
Since you have a post count that indicates you are not a newbie, I presume you have all the permissions set right. So there probably is something more complex going on, and you will have to give us a lot more details, like PurpleEdge said.
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Jurgen Nijhuis
Argos Media
Heiloo, The Netherlands
WB Showcase: http://www.mywebsitebaker.com/pages/showcase.php?v&category_id=1242&count=30
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D. Peeters

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« Reply #3 on: March 26, 2011, 01:15:34 PM »
What would you like to know Smiley ?

OS = Windows
PHP = 4.4.9 / 5.2.17
Safe mode = off
WB = 2.8.1

Thanks !

PS: I also cannot upload any files via the web interface huh
« Last Edit: March 26, 2011, 01:17:16 PM by D. Peeters » Logged
Argos
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« Reply #4 on: March 26, 2011, 01:21:05 PM »
A link to the site may help, a link to php.info may help. Telling us what you have tried so far may help.
Are the sites on a hosting server you used before? If so, is something different or changed compared to other sites?
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Jurgen Nijhuis
Argos Media
Heiloo, The Netherlands
WB Showcase: http://www.mywebsitebaker.com/pages/showcase.php?v&category_id=1242&count=30
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D. Peeters

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« Reply #5 on: March 26, 2011, 09:21:48 PM »
I think that would make it easier Cheesy

So far I have checked the log files but I couldn't find anything there...

This is my first wb website on this server, but when I copied this site to another server (on which I run 10+ wb websites, which all work fine) it still didn't work, but the strange thing is it worked fine (on the new server) untill last Thursday...

huh
« Last Edit: March 27, 2011, 03:52:30 PM by D. Peeters » Logged
Argos
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« Reply #6 on: March 27, 2011, 12:19:13 AM »
Hm... WB is primarily meant for Linux servers, not Windows. But more important: both PHP and MySQL don't meet the minimum requirements for WB2.8
« Last Edit: March 27, 2011, 12:22:01 PM by Argos » Logged
Jurgen Nijhuis
Argos Media
Heiloo, The Netherlands
WB Showcase: http://www.mywebsitebaker.com/pages/showcase.php?v&category_id=1242&count=30
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D. Peeters

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« Reply #7 on: March 27, 2011, 11:40:20 AM »
If I upgraded MySQL, do you think it would work ?
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Argos
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« Reply #8 on: March 27, 2011, 12:21:47 PM »
I don't know, I'm not a developer or server guy, but I think the minimum requirements should be met. They must be there for a reason...
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Jurgen Nijhuis
Argos Media
Heiloo, The Netherlands
WB Showcase: http://www.mywebsitebaker.com/pages/showcase.php?v&category_id=1242&count=30
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PurpleEdge

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« Reply #9 on: March 28, 2011, 12:26:34 AM »
What exactly is the problem?

Can you get into the admin backend?

Can you see a list of pages?

What happens if you try to add a page?

Do you have Error Reporting turned on from the Settings Page so you can see any errors reported?

I saw the site had pages and presumed you had fixed the problem? If the site is working to display pages from the database then I think there must be a specific issue, but we can't see from here  smiley
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Argos
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« Reply #10 on: March 28, 2011, 12:33:41 AM »
If you have moved this site from another server, it could be a problem with file ownership. It's best to compare another WB site on the same server with this problem site. Look on the server at the owner of the files. For example the owner is "apache" or something else. If the file owners differ on the two sites, than there is a problem. But also make sure you meet the minimum WB requirements.
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Jurgen Nijhuis
Argos Media
Heiloo, The Netherlands
WB Showcase: http://www.mywebsitebaker.com/pages/showcase.php?v&category_id=1242&count=30
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D. Peeters

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« Reply #11 on: March 28, 2011, 04:34:27 PM »
Quote from: PurpleEdge on March 28, 2011, 12:26:34 AM
What exactly is the problem?
> If I add a page, it is added to the DB, the file on the server however, is not added
Quote
Can you get into the admin backend?
Yes
Quote
Can you see a list of pages?
Yes
Quote
What happens if you try to add a page?
If I add a page, it is added to the DB, the file on the server however, is not added
Quote
Do you have Error Reporting turned on from the Settings Page so you can see any errors reported?
Yes, but I don't see any errors
Quote
I saw the site had pages and presumed you had fixed the problem? If the site is working to display pages from the database then I think there must be a specific issue, but we can't see from here  smiley
cry
« Last Edit: March 28, 2011, 04:57:10 PM by Argos » Logged
Argos
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« Reply #12 on: March 28, 2011, 04:58:12 PM »
I now know almost certainly that it is caused by wrong file user settings!
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Jurgen Nijhuis
Argos Media
Heiloo, The Netherlands
WB Showcase: http://www.mywebsitebaker.com/pages/showcase.php?v&category_id=1242&count=30
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D. Peeters

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« Reply #13 on: March 28, 2011, 05:25:19 PM »
But... how do I change them? I know how to do this using Linux, but I am a complete newbie to Windows servers Smiley
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Argos
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« Reply #14 on: March 28, 2011, 05:51:31 PM »
Me too. Sorry, can't help you there...
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Jurgen Nijhuis
Argos Media
Heiloo, The Netherlands
WB Showcase: http://www.mywebsitebaker.com/pages/showcase.php?v&category_id=1242&count=30
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D. Peeters

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« Reply #15 on: March 28, 2011, 05:53:18 PM »
Thanks anyway Smiley
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PurpleEdge

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« Reply #16 on: March 28, 2011, 11:53:29 PM »
In Settings what values do you have for Operating System?

You are running Linux under Windows?

Try setting ownership to 0777 ?

Sorry, I am guessing too, but I have a Linux/Windows test server and haven't seen this if the OS is set to Linux.
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Argos
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« Reply #17 on: March 28, 2011, 11:56:43 PM »
Quote from: PurpleEdge on March 28, 2011, 11:53:29 PM
In Settings what values do you have for Operating System?

You are running Linux under Windows?

Try setting ownership to 0777 ?

Sorry, I am guessing too, but I have a Linux/Windows test server and haven't seen this if the OS is set to Linux.


FYI: He already said he uses Windows. And 777 is not related to ownership, but to permissions.
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Jurgen Nijhuis
Argos Media
Heiloo, The Netherlands
WB Showcase: http://www.mywebsitebaker.com/pages/showcase.php?v&category_id=1242&count=30
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D. Peeters

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« Reply #18 on: March 31, 2011, 04:23:56 PM »
Problem solved!

The website was moved from one server to another by the hosting company, and they didn't copy the file permissions  cheesy
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Argos
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« Reply #19 on: April 03, 2011, 11:13:51 PM »
And you didn't check them...  rolleyes
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Jurgen Nijhuis
Argos Media
Heiloo, The Netherlands
WB Showcase: http://www.mywebsitebaker.com/pages/showcase.php?v&category_id=1242&count=30
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