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Author Topic: Problem with form module (only Chrome)  (Read 714 times)
MikaK

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« on: September 23, 2010, 10:21:28 PM »

Hi,

I just recognized that all forma is not working in my WB sites, if I use Chrome browser. Form is ok, but when you fill it and send it, it´s only load page without greeting text. You can´t also check it from backend and there is no new messages.

Any idea how to fix it?
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Ruud
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« Reply #1 on: September 23, 2010, 10:42:03 PM »

Can we have a look?

It is very hard to tell whats wrong without more information.
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MikaK

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« Reply #2 on: September 23, 2010, 10:49:32 PM »

Sorry!

WB 2.81 and here is test form
http://www.pth-huolto.fi/pages/testform.php
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Ruud
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« Reply #3 on: September 23, 2010, 10:58:02 PM »

Just tried sending a form using FireFox and Chrome.. Looks ok to me?
Do you see input in the backend?

If so, have a look at plugins on your "problem" browser (like add-blockers).
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MikaK

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« Reply #4 on: September 23, 2010, 11:01:52 PM »

Yes, I get both messages. If I try with my Chrome not work. Add blocker is disabled in this site. Which Chrome version you have?
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MikaK

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« Reply #5 on: September 23, 2010, 11:13:26 PM »

I deleted all add-ons from chrome and still not work. My chrome version is 6.0.472.63

With Firefox works normally.
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Hans

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« Reply #6 on: September 23, 2010, 11:19:05 PM »

Works great here, with about 15 add-ons installed. Chrome 7.0.517.8
Hans
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Hans - Nijmegen - The Netherlands
MikaK

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« Reply #7 on: September 24, 2010, 07:10:28 AM »

I upload my chrome to Dev version, now it works. With chrome stable it still don´t work, which is quite bad thing.

I also find out that if the form page, like this
http://www.jxmedia.fi/pages/web-palvelut/sivustot/kotisivu-tarjouspyyntoe.php

which use blank template, without any javascript in meta section - form is working also with Chrome  stable version.
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Ruud
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« Reply #8 on: September 24, 2010, 08:55:01 AM »

Processing the form is done "server-side", so in theory there should be no difference in functioning using different browsers.
The only reason can be the browser doing other things.
Addblockers are good examples, but also auto-form-fill functions (like in the google toolbar) could make it fail.

You have Anti Spam protection switched on. This means some hidden fields should NOT be filled with data.
An auto-form-filler could fill these fields, making WB believe you are a spam robot.
Try switching ASP off (through the admintools) and test again..

If that solves your problem, you must decide for yourself if you want to have that functionality enabled or not.
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MikaK

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« Reply #9 on: September 24, 2010, 05:37:54 PM »

I switched ASP off. Form still work only with Firefox or IE or chrome 7 dev, but not with stable chrome version.
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Ruud
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« Reply #10 on: September 24, 2010, 09:49:16 PM »

I noticed I am using the same chrome as your problem version.
Submitted the testform succesfully.

Again, I don't know what, but it must be something with your browser/plugins/addons/settings..
If you ever find out what it was, please let us know smiley
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