Form verification error - cannot submit form

[lt635]

Hi,

I have a website with a new install of web 2.8 and I have an issue with form and verification code.  The form was set with verification code enable and the verification code was set to enable with images.  When clicking submit form I get this error message:

                 The verification number (also known as Captcha) that you entered is incorrect.  If you are having problems reading the Captcha, please email...........

The problem is that the code has been entered correctly  .

Does anybody know the solution to this error??

Your assistance very much appreciated.

Thanks
Kind regards
Lene

[lt635]

Hi,

I have the form working without the verification code but I would like to get the verification code working. Can anybody help??

Thanks
Lene

[kweitzel]

Which Form do you use? I have seen this behaviour with the MPForm Module.

cheers

Klaus

[lt635]

Hi,

I have not installed a form module, so it would be the default that comes with wb 2.8.  I am using the same on other site, this is the first time I am having this issue.

Thanks
Lene

[kweitzel]

Can you please check for errors in the servers error log and switch on the WB Error Reporting and then post anything you find please?

cheers

Klaus

[lt635]

Hi,

The error reporting in wb, is that the 'php error reporting level'? If so I set that to E_ALL.  I enabled the form in both settings and form settings, tested, got the same message, downloaded error report.

The only error from today was: File does not exist: /home/virtual/site443/fst/var/www/html/HVSS

I don't know if this has anything to do with the form?

Cheers
Lene