Contact Form not sending mails

[smartcard]

I am using the following form to "Contact Us" that supposed to send mails once some one fill the form, but I am not receiving the mails.  How to fix it?

Name:      Form
Type:     Page
Author:     Ryan Djurovich & Rudolph Lartey
Version:     2.6
Designed For:     WebsiteBaker 2.6.x

[deb01]

without having deeper information about (server) configuration and what is wanted in particular it surely is impossible to give an elaborate answer.

[smartcard]

I need a form, where the visitors of my website will type with their name, company, email and a message.  I want this message to be send to my email address.

How to achieve it?

[deb01]

with the form-module. This is correct. If it is not sending you have configured something wrong or something in wrong on your ISP's end.

[kweitzel]

http://help.websitebaker.org/pages/en/basic-docu/working-with-wb/page-administration/modify-pages/form.php

cheers

Klaus

[smartcard]

Hello, still I have the problem - When a form is submitted, I can see it archived in the admin area, but the email is not send to me.  Please look at the attached screen shot of the admin where I have put the correct email address, but still not receiving the submissions to my email.

Please help.

[kweitzel]

Check on the Server (Logs) if the mail is being sent. If yes, check on the receiving Server if the Mail is received. I wouldn't be to surprised if the receiving Server does not accept the message, But please check first.

If you don't have access to the logs or can not read them, please ask your provider to do it for you.

cheers

Klaus

[smartcard]

I contacted my host, they did check the log and other parameters and no issue with the host. 

They also tried to send test mails using the following script and it works well, but still the contact form is not working:

<?php
$to = "me@gmail.com";
$subject = "Hi!";
$body = "Hi,\n\nHow are you to gmail?";
if (mail($to, $subject, $body)) {
  echo("<p>Message successfully sent!</p>");
 } else {
  echo("<p>Message delivery failed...</p>");
 }
?>

[kweitzel]

Then it must be he receiving Server discarding the message. Try to send the mails to a different E-Mail address (on a different server).

cheers

Klaus

[smartcard]

Then it must be he receiving Server discarding the message. Try to send the mails to a different E-Mail address (on a different server).

cheers

Klaus

Tried sending to other email addresses too, but unfortunately still no success.

[instantflorian]

Hi,

Some webhosters require to set the -f attribute in the mail command. So maybe it works if you put a php.ini via PHP in all the directories of your site where you are using forms. Wirite a line in the php.ini like this:

sendmail_path = /usr/local/sbin/sendmail -t -i -f existingadress@yourdomain.foo

(Of course you have to replace existingadress@yourdomain.foo with your real adress)

I had this problem some time ago with the german hosting company "Goneo".

[smartcard]

Fixed the issue, it was a simple ignorance.

In the form settings Email From: field was set to "Custom"  I changed it to "Field: Email" and it works well now.