Contact Form including "Reply-To" work around

[sky writer]

With "Email From" set to "Field: Email", The form submissions from my client's site are being kicked to her junk mail.

So I have set the "Email From" option to "Custom" and entered an email address that she can add to her email program's "allow" filter, so the emails will always get through.

But now she can't simply click "Reply" to answer the emails.  She has to click reply and then remember to copy and past the actual sender's email address out of the body of the email into her mail client's "To:" field.  It's a pain.

So, I would like to send the custom email address as the "From" address, and include the senders actual email address as the "Reply-To" string.

Any suggestions on how to accomplish this?

[Luckyluke]

Thats true. I already seen something like that. The mails are often considered as spam.

[Schnurzel]

The reason ist that your webserver is not the "real" mailserver from your contact.

Best regards
Schnurzel

ps: sorry for my bad english

[sky writer]

Not sure what you are saying?  Do you have a suggestion on how to fix this problem?

Thanks!

[lexscripta]

Yeah, hoe about an answer - I'd like to see reply to functionality working

[kweitzel]

The issue here is the setup of the Spam Program / Daemon. You will not make it work the way you would like to .. with NO CMS.

cheers

Klaus

[Argos]

Try the very poweerful MPForm module instead of the default form module. It has many extra options for email, CC's etc.

[kweitzel]

You will always run into the same issue. If you set the reply to the senders mail address your clients SPAM Filter WILL remove it, since the server you send the mail to is in 99% of the cases not the authorised mail server of the email address in the reply-to field. You'd need to reconfigure the SPAM Filter to allow all mails from the server where the form is located.

cheers

Klaus

PS: I doubt that MPForm will solve that issue ...

[Argos]

I replied to soon... MPForm is not different in this aspect.
Although I must admit I have never heard of any of my clients having this problem, neither have I myself.

[whitsey]

This is a mail server issue... and a difficult one.  Because each email address is different, you cannot whitelist every email address because you don't know what it is until after the fact...

We had a similar problem many years ago... What we did was add a string to the subject and then whitelisted that string.

i.e. Subject was always: "url.com website booking" - we had the mail server treat anything with that string in the subject as "NOT SPAM" and everything worked fine.