installation problem, only a white page

[kevmaster]

Hello,

i have a problem which i never had before.
It isn't possible to install wb2.7.

I try the installation with the url http://www.foo.com/install/index.php?sessions_checked=true
(foo..not my url)
I get only a white page and i don't know why..

PHP Safe Mode is off and PHP Session Support is on..
Are there other requirements?

Link to the phpinfo (as a png-file): http://trupke.net/1.png
thx 4 help

[ruebenwurzel]

Hello,

did you clean your browser cache and cookies before install?

Matthias

[kevmaster]

yes i did.
i tried it on ff2 and ie7.
..only a white page.

i'm at a loss...

[doc]

kevmaster:
Can you please post the URL to your domain so we can do some checks (e.g. if the language directory and pages directory can be acessed etc.). Have had the same issue recently and it took quite some posts with guessing etc. At the end no read rights were set for the pages and language files.

Regards Christian

[kevmaster]

the url is gis-worldnet.com
Is it possible that theres a problem with rights between ftp and http user?
In the background theres a linux system.

[kevmaster]

Is there nobody who knows a solution?
Are there other special requirements?

[kweitzel]

You haven't propperly configured PLESK ... that's why it shows the PLESK startpage.

cheers

Klaus

[kevmaster]

thats not the problem, plesk was well installed. (there was only the index.htm in the root folder without images and css)


Now wb is in the root folder.

If i try gis-worldnet.com/install.. theres only a white page.
I copied twice wb in the root-folder, files are complete.. and i dont know why theres a problem.

[kweitzel]

Please call the URL youself, not the time and then check the error logs of the server. I had quite some issues with Plesk and Userrights / Ownership on other servers. Now I am doing without them!

cheers

Klaus