Image insert/edit gets error in wysiwyg

[jasthabass]

Hi,

I have a site that is currently online, the only problem being that the image add/edit button doesnt work when i browse to add new images, i get an error page.

I host on Hostgator, If someone else has had this problem maybe you can help?
If you are good at installing the cms i dont mind giving you access to the cms and admin to have a look..

Thanks heaps!
Jase

[ruebenwurzel]

Hello,

1.) Wich version of WB did you use?
2.) You mean a error message wich comes when you use the add image button from FCKEditor?
3.) Can you provide us more information about your server config (Apache or IIS, PHP4 or PHP5 ...)?

Thanks

Matthias

[aldus]

And, as an addition

4) As we are no mediums here: could you please rewirte the error-message as it is?
or place a screenshoot?

Regards
Aldus

[jasthabass]

Hello,

1.) Wich version of WB did you use?
2.) You mean a error message wich comes when you use the add image button from FCKEditor?
3.) Can you provide us more information about your server config (Apache or IIS, PHP4 or PHP5 ...)?

Thanks

Matthias

Im using 2.7, i'll add a screen shot of the error in here.



I complained to host gator about the issue on another website baker site i have and the problem has been fixed. So i might do that again with this one and ask them what they did.. The only difference with this one is the error is slightly different now.  the original error was simply a blank box with this....


Forbidden
You don't have permission to access /wb/modules/fckeditor/fckeditor/editor/filemanager/browser/default/browser.html on this server.


Thanks for your help so far guys its much appreciated!!

Jason

[ruebenwurzel]

Hello,

without knowing the php version help is not possible.

Matthias

[Don]

I got this error message too, back in December 2008.  I solved it accidentally

See message "FCKeditor error message when browse for file."  5 December 2008.

It may help.

[heavenchun83]

Hai,
How you fix it?I also use hostgator and same problem.I have talk with hostgator but their said it was WebsiteBaker problem.........

Regards,
Wallace

Hello,

1.) Wich version of WB did you use?
2.) You mean a error message wich comes when you use the add image button from FCKEditor?
3.) Can you provide us more information about your server config (Apache or IIS, PHP4 or PHP5 ...)?

Thanks

Matthias

Im using 2.7, i'll add a screen shot of the error in here.



I complained to host gator about the issue on another website baker site i have and the problem has been fixed. So i might do that again with this one and ask them what they did.. The only difference with this one is the error is slightly different now.  the original error was simply a blank box with this....


Forbidden
You don't have permission to access /wb/modules/fckeditor/fckeditor/editor/filemanager/browser/default/browser.html on this server.


Thanks for your help so far guys its much appreciated!!

Jason

[ruebenwurzel]

Hello,

has to do with php version on your server. As far as i remember some php 4 versions did not work. Change to php 5 solves this problem.

Matthias

[blazzter]

hi i got the same problem, using hostgator with php version 5

i resolved with htmlarea module...  no great solution but work...

sorry for my english, your stand me?

[Luisehahne]

Its a problem with FCKeditor. It a long time ago, that i had the same error, try to uninstall FCKeditor and to install new. I mean that solved all problems by me.

Dietmar

[vixbow]

I have found the fix for this. I was experiencing the same problems after switching hosts to HostGator and the problem is with their mod_security setting. The problem is explained here:
http://www.mail-archive.com/fckeditor-trac@lists.sourceforge.net/msg06782.html

What I did was edit the file: /modules/fckeditor/include.php

Around line 73, look for:

Code:

$oFCKeditor->BasePath = WB_URL . '/modules/fckeditor/fckeditor/';

Change to:

Code:

$oFCKeditor->BasePath = '/modules/fckeditor/fckeditor/';

This worked instantly for me. I know that we shouldn't be messing with the base code, but I needed an immediate fix for a client.

Good luck to you.