[Solved] Form module - mail not sending

[mikejd]

I have set up a form on my site and have changed the files to use authenticated smtp : config.php and class.wbmailer.php, as detailed elsewhere on this forum.

The form script now apparently is sending the mail, as a submission is recorded and can be viewed in the admin interface, but it is not being received by the email address set up in the 'Settings'.

Can anyone suggest a solution?

regards,
Mike

[mikejd]

I have still not sorted this problem.

I have a line in the config.php file :

define('WBMAILER_SMTP_HOST', 'auth.smtp.1and1.co. uk');

and the following lines in the class.wbmailer.php :

    function wbmailer() {
        // set method to send out emails
        if(defined('WBMAILER_SMTP_HOST')) {
            // sets Mailer to send messages using SMTP
            $this->IsSMTP();                                           
            $this->Host = WBMAILER_SMTP_HOST;       // use STMP host defined in config.php
            $this->SMTPAuth = true;         // SMTP with authentification
            $this->Username = "mail@huntlypipeband.co.uk";      // SMTP-Username
            $this->Password = "xxxxxxxxxxx";     // SMTP-Password - correct password
        } else {
            // set Mailer to send message using PHP mail() function
            $this->IsMail();
        }

The username/password is correct and is working for sending mail. In the actual page settings there is my email address but I have also tried it with the username address. Neither of these are receiving any email sent from the form. The form script records a submission and I can view it in the admin. interface but nothing is being received.

Any advice welcomed.

Mike

[kweitzel]

What do the serverlogs say? You should find something in there ... I am not shure about the setup though. Why do you use the auth.smtp ... and not only smtp?

cheers

Klaus

[mikejd]

Not really sure what I should be looking for in the server logs.

The 'auth.smtp.1and1.co. uk' is the correct address provided by the hosting provider.

regards,
Mike

[kweitzel]

As far as I remember the auth.smtp hosts only do encrypted connections ... has been put online when I left the UK but might have changed.

cheers

Klaus

[mikejd]

Is it not possible to use encrypted connections with this code?

Mike

[kweitzel]

as far as I know it is not possible ... but please correct me if I am wrong

cheers

Klaus

[mikejd]

I've sorted this problem. It was nothing to do with WB but an error by the host. They say that the mail server is auth.smtp.1and1.co. uk but you actually have to enter auth.smtp.oneandone .co.uk. I found this from Google from a post on a forum for Actinic.

It does, however, raise another question regarding the formatting of the email information from the form which I will post separately.

regards,
Mike